Suzuki is number one in Australia for customer satisfaction

December 19, 2018 2:50 pm | macarthurautomotive.com.au, macarthursuzuki.com.au

Suzuki has seen success at the Canstar blue awards, winning an award for the most satisfied customers of any new car seller. The Japanese marque also won most satisfied customers for small cars sellers for 2016, 2017 and 2018. 

With so many happy customers it's no surprise that Suzuki is quickly becoming one of Australia's favourite car makers. To that end, let's take a closer look at why Suzuki keeps winning these coveted awards, and what makes their offering different to their competitor's. 

Why Suzuki keeps creating happy customers

Suzuki scored a rare five stars for both new cars and small cars in 2018, outperforming the rest of the industry. Impressively, they beat out the likes of Mercedes-Benz, Toyota, BMW, Audi, Volkswagen and other industry titans when judged for reliability, value for money, driving experience and overall satisfaction. 

Cars like the the Suzuki Swift, Suzuki Ignis and more are increasingly popular here, and played a large role in helping Suzuki claim this crown. While these cars aren't luxurious, they are extremely affordable and well built, while offering a nearclass-leading driving experience. 

Suzuki's crowded awards cabinet

Suzuki were relatively unknown as automotive manufacturers in Australia around 10 years ago, when they were better recognised for their marine and motorcycle product lines. Since then they've clearly put a lot of work into developing their cars for the Australian market. 

Suzuki Australia General Manager – Automotive Michael Pachota commented on what the awards mean to the marque, and the work that went into securing them in a mid-2018 media release:

"Our research and development teams both here and overseas continue to excel to the next level. This award is a testament to their dedication for developing the Suzuki product to provide the ultimate driving experience, value for money and reliability. Additionally, we have already demonstrated with the introduction of the Suzuki Australia Training Academy (SATA) our commitment to improve the entire Suzuki dealer network's skill-set and ensure the ultimate experience for our customers."

To find out more about Suzuki and to get behind the wheel of one of their acclaimed small cars, drop in to Macarthur Suzuki for a test drive today.